September 5, 2024 – CONNACT has launched the Marketplace Success Hub, a dynamic, on-demand support and enablement solution tailored to simplify and enhance cloud marketplace operations for businesses of all sizes. Designed for ISVs and enterprises navigating the complexities of cloud marketplaces, this new offering provides flexible, comprehensive support across major platforms, ensuring swift issue resolution and streamlined operations.
The Marketplace Success Hub offers a range of critical services, including immediate assistance for pricing configurations, channel partner private offers, billing terms, and metering adjustments. This enables companies to tackle urgent marketplace challenges without lengthy delays.
Key Benefits of the Marketplace Success Hub:
- Next-Day SLA: Businesses receive quick, reliable support for pressing issues, allowing them to maintain smooth operations and minimize downtime.
- Cost-Effective Model: With a pay-as-you-go structure, users benefit from flexible, affordable support with no long-term commitment.
- Hands-On Resolution: CONNACT’s expert team directly addresses urgent issues, providing hands-on solutions that save time and resources.
- Cross-Functional Training: Tailored training sessions ensure that operations, sales, and finance teams are well-equipped to handle marketplace tasks effectively.
“We developed the Marketplace Success Hub to meet the unique, fast-paced needs of companies in the cloud ecosystem. Our goal is to make cloud marketplace management more efficient and accessible,” said Jonathan Avital, COO, CONACT.
This launch represents CONNACT’s commitment to empowering businesses to succeed in the cloud, addressing the evolving challenges of marketplace management with targeted, on-demand support.