PRIVACY POLICY
We respect your privacy and are committed to protecting it through our
compliance with this privacy policy (“Policy”). This Policy
describes the types of information we may collect from you or that you
may provide (“Personal Information”) on the connact.cloud website
(“Website” or “Service”) and any of its related products and
services (collectively, “Services”), and our practices for
collecting, using, maintaining, protecting, and disclosing that
Personal Information. It also describes the choices available to you
regarding our use of your Personal Information and how you can access
and update it.
This Policy is a legally binding agreement between you (“User”,
“you” or “your”) and CONNACT Cloud ltd. (doing business as
“CONNACT”, “we”, “us” or “our”). If you are entering
into this Policy on behalf of a business or other legal entity, you
represent that you have the authority to bind such entity to this
Policy, in which case the terms “User”, “you” or “your”
shall refer to such entity. If you do not have such authority, or if
you do not agree with the terms of this Policy, you must not accept
this Policy and may not access and use the Website and Services. By
accessing and using the Website and Services, you acknowledge that you
have read, understood, and agree to be bound by the terms of this
Policy. This Policy does not apply to the practices of companies that
we do not own or control, or to individuals that we do not employ or
manage.
TABLE OF CONTENTS
     Automatic collection of information
     Privacy of children
     Use and processing of collected information
     Disclosure of information
     Retention of information
     Data analytics
     Do Not Track signals
     Social media features
     Email marketing
     Links to other resources
     Information security
     Data breach
     Changes and amendments
     Acceptance of this policy
     Contacting us
AUTOMATIC COLLECTION OF INFORMATION
When you open the Website, our servers automatically record
information that your browser sends. This data may include information
such as your device’s IP address, browser type, and version,
operating system type and version, language preferences or the webpage
you were visiting before you came to the Website and Services, pages
of the Website and Services that you visit, the time spent on those
pages, information you search for on the Website, access times and
dates, and other statistics.
Information collected automatically is used only to identify potential
cases of abuse and establish statistical information regarding the
usage and traffic of the Website and Services. This statistical
information is not otherwise aggregated in such a way that would
identify any particular User of the system.
PRIVACY OF CHILDREN
We do not knowingly collect any Personal Information from children
under the age of 18. If you are under the age of 18, please do not
submit any Personal Information through the Website and Services. If
you have reason to believe that a child under the age of 18 has
provided Personal Information to us through the Website and Services,
please contact us to request that we delete that child’s Personal
Information from our Services.
We encourage parents and legal guardians to monitor their children’s
Internet usage and to help enforce this Policy by instructing their
children never to provide Personal Information through the Website and
Services without their permission. We also ask that all parents and
legal guardians overseeing the care of children take the necessary
precautions to ensure that their children are instructed to never give
out Personal Information when online without their permission.
USE AND PROCESSING OF COLLECTED INFORMATION
We act as a data controller and a data processor when handling
Personal Information, unless we have entered into a data processing
agreement with you in which case you would be the data controller and
we would be the data processor.
Our role may also differ depending on the specific situation involving
Personal Information. We act in the capacity of a data controller when
we ask you to submit your Personal Information that is necessary to
ensure your access and use of the Website and Services. In such
instances, we are a data controller because we determine the purposes
and means of the processing of Personal Information.
We act in the capacity of a data processor in situations when you
submit Personal Information through the Website and Services. We do
not own, control, or make decisions about the submitted Personal
Information, and such Personal Information is processed only in
accordance with your instructions. In such instances, the User
providing Personal Information acts as a data controller.
In order to make the Website and Services available to you, or to meet
a legal obligation, we may need to collect and use certain Personal
Information. If you do not provide the information that we request, we
may not be able to provide you with the requested products or
services. Any of the information we collect from you may be used to
help us run and operate the Website and Services.
Processing your Personal Information depends on how you interact with
the Website and Services, where you are located in the world and if
one of the following applies: (i) you have given your consent for one
or more specific purposes; (ii) provision of information is necessary
for the performance of this Policy with you and/or for any
pre-contractual obligations thereof; (iii) processing is necessary for
compliance with a legal obligation to which you are subject; (iv)
processing is related to a task that is carried out in the public
interest or in the exercise of official authority vested in us; (v)
processing is necessary for the purposes of the legitimate interests
pursued by us or by a third party.
Note that under some legislations we may be allowed to process
information until you object to such processing by opting out, without
having to rely on consent or any other of the legal bases. In any
case, we will be happy to clarify the specific legal basis that
applies to the processing, and in particular whether the provision of
Personal Information is a statutory or contractual requirement, or a
requirement necessary to enter into a contract.
DISCLOSURE OF INFORMATION
Depending on the requested Services or as necessary to complete any
transaction or provide any Service you have requested, we may share
your information with our affiliates, contracted companies, and
service providers (collectively, “Service Providers”) we rely upon
to assist in the operation of the Website and Services available to
you and whose privacy policies are consistent with ours or who agree
to abide by our policies with respect to Personal Information. We will
not share any personally identifiable information with third parties
and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your
information except as necessary to perform services on our behalf or
comply with legal requirements. Service Providers are given the
information they need only in order to perform their designated
functions, and we do not authorize them to use or disclose any of the
provided information for their own marketing or other purposes.
RETENTION OF INFORMATION
We will retain and use your Personal Information for the period
necessary to comply with our legal obligations, to enforce our Policy,
resolve disputes, and unless a longer retention period is required or
permitted by law.
We may use any aggregated data derived from or incorporating your
Personal Information after you update or delete it, but not in a
manner that would identify you personally. Once the retention period
expires, Personal Information shall be deleted. Therefore, the right
to access, the right to erasure, the right to rectification, and the
right to data portability cannot be enforced after the expiration of
the retention period.
DATA ANALYTICS
Our Website and Services may use third-party analytics tools that use
cookies, web beacons, or other similar information-gathering
technologies to collect standard internet activity and usage
information. The information gathered is used to compile statistical
reports on User activity such as how often Users visit our Website and
Services, what pages they visit and for how long, etc. We use the
information obtained from these analytics tools to monitor the
performance and improve our Website and Services. We do not use
third-party analytics tools to track or to collect any personally
identifiable information of our Users and we will not associate any
information gathered from the statistical reports with any individual
User.
DO NOT TRACK SIGNALS
Some browsers incorporate a Do Not Track feature that signals to
websites you visit that you do not want to have your online activity
tracked. Tracking is not the same as using or collecting information
in connection with a website. For these purposes, tracking refers to
collecting personally identifiable information from consumers who use
or visit a website or online service as they move across different
websites over time. How browsers communicate the Do Not Track signal
is not yet uniform. As a result, the Website and Services are not yet
set up to interpret or respond to Do Not Track signals communicated by
your browser. Even so, as described in more detail throughout this
Policy, we limit our use and collection of your Personal Information.
For a description of Do Not Track protocols for browsers and mobile
devices or to learn more about the choices available to you, visit
internetcookies.com
SOCIAL MEDIA FEATURES
Our Website and Services may include social media features, such as
the Facebook and Twitter buttons, Share This buttons, etc
(collectively, “Social Media Features”). These Social Media
Features may collect your IP address, what page you are visiting on
our Website and Services, and may set a cookie to enable Social Media
Features to function properly. Social Media Features are hosted either
by their respective providers or directly on our Website and Services.
Your interactions with these Social Media Features are governed by the
privacy policy of their respective providers.
EMAIL MARKETING
We offer electronic newsletters to which you may voluntarily subscribe
at any time. We are committed to keeping your e-mail address
confidential and will not disclose your email address to any third
parties except as allowed in the information use and processing
section or for the purposes of utilizing a third-party provider to
send such emails. We will maintain the information sent via e-mail in
accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will
clearly state who the e-mail is from and provide clear information on
how to contact the sender. You may choose to stop receiving our
newsletter or marketing emails by following the unsubscribe
instructions included in these emails or by contacting us.
LINKS TO OTHER RESOURCES
The Website and Services contain links to other resources that are not
owned or controlled by us. Please be aware that we are not responsible
for the privacy practices of such other resources or third parties. We
encourage you to be aware when you leave the Website and Services and
to read the privacy statements of each and every resource that may
collect Personal Information.
INFORMATION SECURITY
We secure information you provide on computer servers in a controlled,
secure environment, protected from unauthorized access, use, or
disclosure. We maintain reasonable administrative, technical, and
physical safeguards in an effort to protect against unauthorized
access, use, modification, and disclosure of Personal Information in
our control and custody. However, no data transmission over the
Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you
acknowledge that (i) there are security and privacy limitations of the
Internet which are beyond our control; (ii) the security, integrity,
and privacy of any and all information and data exchanged between you
and the Website and Services cannot be guaranteed; and (iii) any such
information and data may be viewed or tampered with in transit by a
third party, despite best efforts.
DATA BREACH
In the event we become aware that the security of the Website and
Services has been compromised or Users’ Personal Information has
been disclosed to unrelated third parties as a result of external
activity, including, but not limited to, security attacks or fraud, we
reserve the right to take reasonably appropriate measures, including,
but not limited to, investigation and reporting, as well as
notification to and cooperation with law enforcement authorities. In
the event of a data breach, we will make reasonable efforts to notify
affected individuals if we believe that there is a reasonable risk of
harm to the User as a result of the breach or if notice is otherwise
required by law. When we do, we will post a notice on the Website,
send you an email.
CHANGES AND AMENDMENTS
We reserve the right to modify this Policy or its terms related to the
Website and Services at any time at our discretion. When we do, we
will revise the updated date at the bottom of this page, send you an
email to notify you. We may also provide notice to you in other ways
at our discretion, such as through the contact information you have
provided.
An updated version of this Policy will be effective immediately upon
the posting of the revised Policy unless otherwise specified. Your
continued use of the Website and Services after the effective date of
the revised Policy (or such other act specified at that time) will
constitute your consent to those changes. However, we will not,
without your consent, use your Personal Information in a manner
materially different than what was stated at the time your Personal
Information was collected.
ACCEPTANCE OF THIS POLICY
You acknowledge that you have read this Policy and agree to all its
terms and conditions. By accessing and using the Website and Services
and submitting your information you agree to be bound by this Policy.
If you do not agree to abide by the terms of this Policy, you are not
authorized to access or use the Website and Services. This privacy
policy has been created with the help of the privacy policy generator.
CONTACTING US
If you have any questions, concerns, or complaints regarding this
Policy, the information we hold about you, or if you wish to exercise
your rights, we encourage you to contact us using the details below:
Home

[email protected]
We will attempt to resolve complaints and disputes and make every
reasonable effort to honor your wish to exercise your rights as
quickly as possible and in any event, within the timescales provided
by applicable data protection laws.
This document was last updated on November 1, 2023